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Decode Casino
Up to $1111 welcome bonus
See this month's Decode promo's, free spins & bonuses
Decode is a new online casino launched in 2024, operated by a long-time established gaming group. Offering a massive range of games from many different providers, Decode should provide an entertaining casino experience - if you don't run into problems with iffy customer service, as we have encountered.
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Other popular casinos in this group you might have come across in your online travels include Desert Nights, Fair Go, Miami Club, Ozwin, Red Stag, Ripper, Sloto'Cash, Slots Capital and Uptown Aces.
Decode's casino games
More than 2500 casino games of almost every type are available to members (sadly, there are no live dealer games). Newcomers to Decode are able to play games for free via the casino's website without the need to create an account or risk real money.
Many of the internet's leading games providers are featured at Decode Casino including Arrow's Edge, Belatra, BGaming, Felix, Mascot, Rival, SpinLogic/RTG and WGS.
Decode's casino games are divided into categories and the enormous collection can be searched for individual titles. You can drill-down games by popularity, release date, 'Decode Picks', fantasy, top-paying games, 'horrific wins', seasonal, new games and trending. Alternatively, you can view game releases by software provider - ie. see only games by WGS. You can also see games via type, ie. slots, crash games and scratch cards, although strangely there's no option to view Decode's table games such as blackjack, poker and roulette. There's also no sign of a jackpot games filter.
If you're the player-type who prefers lots of choice in your gaming options, Decode Casino should have what you're looking for. As a direct result of Decode's gaming floor consisting of so many providers, it's quite normal to expect new games available each time you log in to the casino.
Quantity shouldn't mean lack of quality but unfortunately, that was frequently the case when we played at Decode Casino. On loads of occasions, the slots kept crashing mid-spin, returning us to the gaming lobby. It didn't inspire confidence!
Play at Decode Casino - no download needed
Should you decide to play at Decode Casino, it's easy to get started. Visiting Decode's website and creating a new account is all that's required and becoming a member should only take a minute.
Joining and playing at Decode requires no software download. Even if you're using a PC, there's actually no download option and mobile users don't need to install an app. Regardless of the equipment you're using, you'll be playing via your usual browser, ie. Chrome, Edge, Firefox, Safari, etc.
Apparently, you're supposed to receive a 'welcome e-mail' but we never got one.
It is strongly recommended you verify your player account (submit ID docs) before depositing funds at Decode Casino, for reasons we will explore further in this review.
Welcome & ongoing bonus offers
New sign-ups at Decode Casino are eligible to claim an optional 111% welcome bonus up to $1111. Players who choose to receive this bonus are then also entitled to a $111 bonus - advertised as 'free' money but in reality is not free, requiring a deposit to get it.
To access the 111% welcome bonus, enter promo code DECODE111 in the casino's cashier. Subsequently, use code FREE111DECODE to get the $111 'free' (grr!) bonus with no additional deposit required. As long as your first deposit at Decode is $25 or more, you'll be able to claim both these bonuses.
Decode's deposit bonuses do not have a maximum win or cashout limit. The FREE111DECODE $111 promo code can be used to win up to $500.
Ongoing and alternative bonuses are available. Decode usually provide us with weekly news of their latest promotions which we report on later in this review.
You can, if you prefer, decline the 111% welcome bonus and instead opt for Decode's '500% Easy-Win Welcome Bonus'. Applicable to your first deposit only, this is a 'take your pick' bonus from a choice of two. Either accept $125 'free' (not free!) or 500% + 50 spins on BGaming's Johnny Cash slot.
Any no deposit bonuses at Decode?
Yep, and this time it's a genuinely free deal with no deposit required.
Decode Casino offer a standard $10 free chip but we've got an alternative free spins promo code too. Either way, you can win up to $200, risk-free.
To take the free cash option, use bonus code DE10CODE when you first play at Decode. Should you decide to opt for 20 free spins on BGaming's Elvis Frog In Vegas slot instead, you'll need to use our exclusive code DE20CODE.
The wagering requirement for the $10 cash freebie is a decent x40 ($400) and for the free spins, it's an even more attractive x30 your free spins winnings. Beat this wager requirement and cash out your loot.
Banking - depositing & cashing out at Decode
Decode's banking options are mostly standard for an online casino with various methods of depositing funds and cashing out winnings. There are, however, some unnecessary mishaps along the way. For example, whilst it's possible to deposit funds via BitcoinCash and Litecoin, you cannot withdraw via these methods. At the same time, you can cash out via bank wire but for some reason, you can't deposit this way. This is far from the norm for a modern casino.
Depositing money into your Decode account can be performed via credit/debit card, various crypto currencies (Bitcoin, BitcoinCash, Bitcoin Lightning, Litecoin) and e-wallets such as AstroPay, eZeeWallet, Interac and MuchBetter.
Cashing out at Decode Casino can be done via Bitcoin (the only crypto available for cashouts), eZeeWallet, MuchBetter, wire transfer or old fashioned cheque/check. Unfortunately, most of these will incur unreasonabe cashout fees - even usually fee-free eZeeWallet and MuchBetter will cost you $5. Decide to cash out via bank wire and you can expect to lose $60 of your winnings. Ouch. This is mighty greedy on the part of the casino. The ONLY cost-free cashout method appears to be Bitcoin, which won't suit all players.
On the plus side, the casino network of which Decode is a part is known for reasonably fast cashouts - if your account is properly verified.
Customer service, we have a problem
We hinted at the start of our Decode Casino review that customer service can be 'iffy', if our experience is anything to go by.
We always recommend new members of any online casino submit ID documentation to get fully verified before reaching cashout stage. Ideally, this should be done before your first deposit and in the case of Decode, it's especially important.
One of the first problems we encountered with Decode was with getting our account verified. We submitted 'never before rejected ANYWHERE' ID to Decode and after a few days, it was rejected. So they can forget about getting a deposit from us - we're obviously not going to receive any cashouts.
Even worse, as a result of the various problems we suffered at Decode, we instructed the casino to close our account - something we rarely do. More than six months later, we're still able to log in to the account, so customer service apparently don't give a hoot. Considering that many account closure requests could be due to gambling addiction, that is particularly appalling.
To add to the awkwardness of getting at your winnings, you'll need to send an embarrassing 'selfie' of yourself holding your ID! And then hope it's not rejected.
Recommended?
If you are prepared to jump through hoops to get your account verified (and do better than we did in that regard) then you will probably be okay at Decode Casino. The gaming floor is massive and bonus terms are reasonably decent. Still, crashing slots, lack of a proper welcome, rejected ID documents and failure to close our account when requested did nothing to endear us to Decode.
Whilst not being terrible to the point of being blacklisted, Decode Casino is falling short in enough areas to warrant a 'not good enough' rating. Other casinos in this network perform far better with the likes of Uptown Aces, whilst not having Decode's huge games variety, at least paying out your winnings without fuss and providing superior customer service.
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Decode Casino screenshots
 Decode Casino website
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 Johnny Cash slot
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 Cat's Blessing slot
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 Gold Rush scratch card
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February 2025 welcome bonuses
Make a first deposit of $25+ at Decode Casino for a 111% welcome bonus up to $1111. For example:
- Deposit $25 and get a $27.75 bonus - play with $52.75
- Deposit $100 and get a $111 bonus - play with $211
- Deposit $1000 and get a $1110 bonus - play with $2110
The wager target for the standard 111% offer is deposit + bonus x30. An alternative 500% is available for first-time depositors, with a reduced wagering requirement of x25.
Latest bonus offers & promo's - Decode Casino News
Decode Casino's website includes several special and seasonal promotions for all members, new and existing. In addition, the casino sends us weekly news of their latest offerings.
Available for all Decode members is a 100% Bitcoin bonus up to $1000. You'll get this deal by depositing $25 or more via Bitcoin with promo code CRYPTOLOVE-1. If you accept this bonus, you can then also use code CRYPTOLOVE-2 for a $100 bonus with no extra deposit required. These offers last until 28 February 2025.
Also up for grabs at Decode is a 'triple bonus special' for all members. This promo kicks off with a 133% bonus up to $1330 + 33 spins on Reel Desire via code REELDESIRE-1. Follow this up with another deposit for a 177% bonus up to $1770 + 77 spins on the same featured slot by using code REELDESIRE-2. Once you've claimed both these offers, use promo code REELDESIRE-3 for 100 spins, also on Reel Desire, with no extra deposit required. This deal is available until 28 February 2025.
There's more bonus action for depositors at Decode. This time, it's a choice of two bonuses depending upon how much you wish to deposit. First, a deposit of $25 with code TOP125 gets you a 125% bonus up to $1250 + 25 spins on Valley of the Gods 2 by Yggdrasil. If you decide to deposit $50 or more, you can instead use code TOP150 for a 150% bonus up to $1500 + 50 spins, also on Valley of the Gods 2. This promo lasts until 31 March 2025.
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Decode Casino information
Software: Arrow's Edge, Belatra, BGaming, Evoplay, Platipus, Playtech, Pragmatic Play, Rival, SpinLogic/RTG, Wazdan, WGS, Yggdrasil + more
Excluded countries: Australia, Austria, Belarus, China, France, Germany, Iraq, Israel, Malaysia, Myanmar, Netherlands, Peru, Reunion, Russia, Saudi, Arabia, Thailand, UK, Ukraine
Countries Excluded from taking any Decode bonus: Afghanistan, Albania, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Azerbaijan, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Croatia, Czech Republic, Finland, Georgia, Greece, Hungary, Italy, India, Indonesia, Ireland, Ivory Coast, Japan, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Macedonia, Mauritius, Moldova, Montenegro, Myanmar, Philippines, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Tajikistan, Thailand, Turkey, Turkmenistan, Uzbekistan
Licensed in: Curacao
Year launched: 2024
Accepted banking methods: AstroPay, Bitcoin, Bitcoin Cash, check, Credit/debit card, eZeeWallet, Interac, Lightning Bitcoin, Litecoin, MuchBetter, Payz, Wire transfer
Currencies: US$
Cashout limits: - 'The maximum withdrawal per customer per week is up to $5000'
Contact details and social media
Website: decode.casino
E-mail: support@decode.casino
Telephone: there's no phone number published on Decode's website but you can 'Schedule a callback' at a time/day of your choosing.
Live chat: available 24/7, 7 days a week via the 'Help' page at Decode's website
Postal address: Decode Casino, Deckmedia NV, E-Zone Vredenberg, Curacao, Brionplein 4, Netherlands Antilles
Instagram: Decode Casino - Instagram
YouTube: Decode Casino - YouTube
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